![]() How to contact the manufacturer: Owners may call MBUSA customer service at 87.Ĭheck to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed. The repair will be performed at no charge. The fix: The communication module software will be updated by a dealership or over the air, depending on the model. The problem: The software design of the communication module may fail to send the correct vehicle location for the emergency call system (eCall) in the event of a crash. Vehicles recalled: 1,292,258 vehicles from the 2016 to 2021 model years, including certain CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class models.
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